KNX support, training & downloads
Catalogues, datasheets, AMC packages, remote monitoring and a 24/7 helpdesk — for every KNX installation we supply or commission in the UAE.
Catalogues & datasheets
Everything a consultant or contractor needs to specify the LEXA KNX range. Need an ETS product database or a specific datasheet? Ask us and we'll send it the same day.
LEXA KNX Product Booklet 2025
The full 95-page product catalogue — every panel, wiring device and DIN-rail actuator with finishes and specifications.
PDF · 10 MB
Promax Lifestyle Lookbook 2025
Delivered projects, brand partnerships and the Al Quoz experience centre.
PDF · 2 MB
Promax Company Profile
Company capability statement for consultants, contractors and developers.
PDF · 10 MB
Support that outlasts the fit-out
AMC packages
Flexible annual maintenance plans sized to the installation.
Remote monitoring
Proactive system care — we see the fault before you do.
24/7 helpdesk
Round-the-clock assistance for live buildings.
On-site support
Fast, field-based resolution anywhere in the UAE.
Hands-on training
Learn by doing — your team leaves able to edit scenes.
Documentation
As-built ETS files, digital guides and custom scenario notes.
Support & service questions
For a typical villa, first-fix wiring runs with the main electrical works; panel build and DIN-rail actuator installation take one to two weeks; ETS programming and commissioning a further one to two weeks depending on the number of circuits, scenes and integrations. We give a firm programme with the quotation.
Yes. The LEXA range covers switch actuators, constant-voltage LED dimmers, 1–10 V dimming actuators and dimming actuators for capacitive loads, and KNX gateways bridge to DALI, DMX, Modbus and BACnet. On our own projects we routinely integrate DALI and RGB lighting, VRF and FCU air-conditioning, motorised curtains and blinds, IP intercom, CCTV and access control.
Yes — we deliver and commission across the UAE: Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah, Fujairah and Umm Al Quwain, and we support GCC projects on request.
Yes. Our Al Quoz experience centre in Dubai shows the LEXA KNX panels live alongside lighting, audio and cinema systems, so you can feel the key action and compare finishes against your own samples before specifying. Book a slot and we will set the rooms up for your project type.
Products carry the manufacturer's warranty, and projects are handed over with as-built ETS files and documentation. We offer AMC packages with remote monitoring, a 24/7 helpdesk and on-site support, plus hands-on training so your team can add scenes without calling us.
Need help with a live KNX system?
Whether we commissioned it or not, our engineers can take over an existing KNX installation in the UAE — audit the ETS project, document what's there and put it under an AMC.
