Privacy policy
How Promax Automation collects, uses and protects the information you share with us.
Who we are
This website is operated by Promax Contracting LLC ("Promax Automation", "we", "us"), Office 505, 5th Floor, Block 3, Bin Shabib Mall, Dubai, United Arab Emirates. You can reach us at [email protected] or +971 56 727 4205.
What we collect
When you submit an enquiry we collect the name, company, email address, phone number, project type, emirate, product of interest and message you provide. Our web server and analytics tools also record standard technical data such as IP address, browser type, pages viewed and referring source.
Why we use it
To answer your enquiry, prepare a quotation, provide the products and services you ask for, and — where you have consented — to send occasional product updates. We also use aggregated analytics to understand which pages are useful and to measure advertising performance.
Cookies and advertising
We use first-party analytics and, where enabled, Google Analytics 4, Google Ads and the Meta (Facebook) pixel to measure website performance and advertising. These set cookies in your browser. You can block or delete cookies through your browser settings; the site will continue to work.
Sharing
We do not sell your personal data. We share it only with service providers who host this site, deliver our email, or process analytics and advertising on our behalf, and where we are required to by law.
Retention
Enquiry records are kept for as long as needed to serve the project and to meet our legal and accounting obligations, then deleted.
Your rights
You may ask us for a copy of the personal data we hold about you, ask us to correct or delete it, or ask us to stop sending you marketing. Email [email protected] and we will respond.
Changes
We may update this policy. The current version is always published on this page.